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Account Seller Rules
Account Seller Rules
Emily avatar
Written by Emily
Updated over a week ago

Prepare to sell accounts on Eldorado by learning about the account category seller rules.

Breaking rules can lead to your seller account getting suspended temporarily or permanently.

Make sure to also read: Seller Rules (All categories)

Listing Rules

1. Provide Informative Listings

Descriptions should include concise and accurate information about your product, such as its features, delivery details, any account limitations and anything that the customer should know. Do not use exaggerations, false claims, or irrelevant text as manipulating this rule may result in account suspension.

Sellers are not allowed to list duplicate offers.

Note: If you want to upload multiple accounts under a single offer, use the "Add Additional Account" feature when customizing your listing.

3. No Misleading Descriptions or Titles

Sellers must not write misleading product descriptions or titles that could deceive buyers. For example, describing the product with "Lifetime warranty" or labeling an account as "full access" when it is not.

4. Disclose Limitations Clearly

Sellers must inform buyers of any account limitations. For instance, if you are selling a game account that restricts in-game purchases to a specific region (e.g., Argentina Steam account), this must be explicitly stated in the description.

5. No Listing Manipulation

Any attempt to manipulate listings to achieve better visibility among other sellers will result in suspension.

By listing your offers you agree to adhere to marketplace rules.

General Account Section Rules

1. Sell Full Access Accounts Only

Selling shared, rented or non-full access accounts is strictly prohibited. You must provide full access, including email and other relevant logins in order to protect buyers.

2. Tradeshield Protection Period

All accounts come with a 5-14 day Tradeshield protection period for buyers. During this time, if the account stops working, gets banned, or is recovered, the sale will be canceled, and a refund will be issued.

3. Seller Liability Beyond the Protection Period

Even after the Tradeshield period ends, sellers may still be held accountable. If an account is recovered after the warranty period, Eldorado will investigate. If the seller is found at fault, they may be required to refund the buyer and risk suspension.

Tip: To avoid issues, maintain communication with buyers even after the Tradeshield period ends.

4. Account Recovery Violation

There is a zero tolerance policy towards sellers recovering sold accounts. Sellers reported for this violation and refusing to assist buyers in recovering account access will be permanently suspended.

5. Account Responsibility

Sellers are fully responsible for the accounts they sell. Reselling accounts is permitted, but sellers remain liable for any issues that arise.

6. No Unauthorized Access Post-Sale

Once an account is sold, the seller must not log in, recover, or otherwise use the account or its related credentials unless requested by the buyer.

7. Dispute Resolution

If a dispute is resolved in favor of the buyer, the seller is allowed to recover and secure the account, where possible.

8. Prohibition of Illegal Accounts

Selling hacked, stolen, or otherwise illegally obtained accounts is strictly forbidden.

9. Instant Delivery Accuracy

For instant delivery accounts, sellers must provide correct account details when listing the product.

10. Policy on Email Domains

We highly recommend using internationally recognized email domains for the accounts you list. Using other email domains increases the risk of order cancellation in the event of a dispute. Accepted email providers include::

  • Gmail.com

  • Outlook.com / Hotmail.com

  • Yahoo.com / Ymail.com

  • AOL.com

  • Protonmail.com

If you choose to use other email domains, you must:

  • Provide the buyer with a direct link to the login page.

  • Ensure that the email domain is secure and supports the English language.

Read all seller rules carefully to avoid your account being suspended.

Game-specific Rules

Fortnite:

  • Your offer must clearly state what platforms the Fortnite account can be linked to (ex. Xbox + Playstation, PC + Playstation, etc.). By listing a platform, you guarantee that the buyer will be able to use the account on that platform.

  • You must clearly inform buyers about the risks involved, such as mentioning that they should not contact Epic Games support. If you fail to do so, you will be held responsible in a dispute.

  • If you are selling an account where it is not immediately possible to change the email - this must be included in the description. You must also provide full access to the linked email, as with all accounts.

Valorant:

  • You must list accounts in the correct category. Example - Iron accounts only in the Iron category, and so on.

  • Rank listed must be current season rank.

  • You may not sell accounts which were leveled with cheats or other illegal software, to protect buyers from the risk of ban.

GTA 5:

  • You must clearly state which platform (ie. Epic Games, Rockstar, PS5, etc.) the account is for.

  • You must also state which game version is included (Expanded and Enhanced, Regular, etc).

  • Selling FiveM accounts is allowed in this section, as long as buyers are clearly informed that GTA V is required to play.

OSRS and RS3:

  • All account recovery information must be provided to the buyer including recovery questions, original email, old passwords, membership payment methods, whenever these details are applicable.

  • If an account has any bans or offenses, has been botted on, or has anything else that creates additional risk for the buyer - you must inform the buyer of this fact in the description.

Call of Duty:

  • You must clearly state which version of Call of Duty your account is for.

  • You must clearly state which platforms can be linked to the account.

  • Unlink any unnecessary login methods from the account, and provide full access to the logins for any currently linked login methods that are on the account at time of sale.

League of Legends

  • Accounts must be listed in the correct rank category.

  • Rank listed must be current season rank.

  • Any offenses made on the account must be listed in your offer.

  • Accounts with offensive, inappropriate usernames cannot be sold. In this case, the order will be cancelled.

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