Introduction: The Goal of Our New Policy
The objective of our newly introduced rule is to ensure fairness for all sellers by granting everyone equal visibility for their listings. This rule applies universally across all games and aims to create a streamlined and competitive marketplace that benefits both sellers and buyers.
Core Rule
Each seller is allowed to post only one offer per unique product.
Definition of a Unique Product
A unique product is defined by the key traits that determine the majority of the offer's value. These key traits may include, but are not limited to:
Level
Items
Skins
Rank
Currency
Other
Example:
A level 50 character in Game X with Item Y is considered one unique product. Selling the same character with minor inventory changes (e.g., slightly different consumables or cosmetics) counts as a duplicate product if the differences do not significantly impact the offer's value.
Guidance for Sellers: How to Structure Listings
1. Be Accurate and Honest
Use detailed and truthful descriptions of your product to attract buyers. Satisfied buyers are more likely to become repeat customers!
2. Avoid Variations of the Same Product
Minor changes, such as rephrased descriptions, slight differences in currency amounts, consumables, or skins, do not qualify as separate listings unless these differences significantly impact the product’s value.
3. Bundle Similar Products
For products with minor variations, group them into a single listing with clear pricing.
What Counts as Rule Manipulation?
Definition of Duplicate Rule Violations
Rule violations include, but are not limited to:
Posting slightly altered versions of the same product.
Example: Creating multiple listings for the same game account with minor cosmetic or phrasing changes.Creating multiple listings with misleading differences.
Example: Listing "0.3 Billion" and "300 Million" as separate offers for the same account.Creating multiple listings with no meaningful difference:
Example: listing a League of Legends (LoL) account with 40K Blue Essence and then creating another listing for the same product with 40.5K Blue Essence. These listings are considered duplicates because the small difference in Blue Essence does not significantly impact the product’s overall value.
Why These Behaviors Are Harmful
Unfair Advantage: Sellers gain disproportionate visibility over others.
Marketplace Clutter: Duplicate listings make it harder for buyers to navigate.
Buyer Frustration: Confusing or misleading offers reduce trust and satisfaction.
Penalties for Violations
Breaking the rules may lead to the following consequences:
First Violation: Warning or warning suspension.
Second Violation: Temporary suspension of the seller account (e.g., 24 hours).
Third Violation: Reduction of the seller's offer limit.
Repeat Violations: Permanent ban of the seller account.
Intentional manipulation (e.g., exploiting loopholes) may result in immediate suspension or a permanent ban.
How to Report Unfair Listings
Help maintain marketplace fairness by reporting duplicate or unfair listings.
Reports should not be made for competitive gain.
If you’re unsure whether a listing violates the rules, it likely does not.
Rest assured that we investigate all reports thoroughly and as quickly as possible.
Thank you for helping us keep our marketplace environment fair!
FAQs
Q: What if I have two accounts with the same level but different skins?
A: Each account is considered a unique product as long as skins are a key selling point.
Q: If my account has multiple key selling points, and one of them is different while the others remain the same, is it considered a duplicate listing?
A: No, it would not be considered a duplicate if the differing key selling point significantly impacts the account’s overall value. However, minor differences that do not substantially change the offer's worth would still count as duplicates.
Q: How do I list Smurf accounts without violating the duplication rule?
A: It depends on the offer’s key selling point, examples:
If skins are the focus, different skins will make the accounts unique.
If in-game currency is the focus, a substantially different amount of currency will make the accounts unique.
Q: If I have an account with male or female characters, although other selling points remain the same, does that count as violation of the duplication rule?
A: No it does not count as a duplication rule violation, as buyer might have a preference having female or male characters in the account - making it a selling point.
Q: If I have two different stocks of accounts that are gold rank this season and gold rank last season, do they count as duplicates?
A: No, you may list these offers as unique accounts as long as it is clearly described in the title and description.
Q: What about bulk offers? While there is no bulk purchase system in place are we allowed to list bulk offers of the same accounts?
A: Yes, you are allowed to list bulk offers with different amount of accounts.
Q: What is considered a minor inventory change? If my account has 50 Million and another has 100 Million, does that count as a too small of inventory change?
A: If this change has no or too little of an impact on the price of the account you are going to list, it would be considered a duplicate offer.
Q: What if one of my accounts is Silver 1 and another Silver 2, can I list them as unique accounts?
A: Yes, you can list them as unique accounts, the key selling point is different, which makes the offer itself unique as well.
A general guideline: If your product can be classified as a buyer's preference (ie. preference of skins) or inventory with a reasonable price difference, it can be listed under unique accounts.
Final Thoughts
This new policy ensures a cleaner, fairer, and more efficient marketplace for everyone. We encourage sellers to focus on quality over quantity and to list their products responsibly. Thank you for contributing to a better marketplace experience!
If some of your questions or concerns were not covered, please contact our customer support team and we will add it to our FAQ section.