Your seller record
This group is based on your account, not on the individual offer.
Factor | Impact | What it measures | How to improve |
Completed orders | High | The number of orders you've completed. This is the strongest ranking factor. | Keep completing orders. |
Cancellation rate | Medium | The percentage of your orders that are canceled. | Keep your cancellation rate low. |
Dispute rate | Medium | The percentage of your orders that end in a dispute. | Resolve issues before they become disputes. |
Warranty claims | Medium | How often buyers file a claim against an Account warranty you provide, including claims related to account recovery or bans. | Resolve issues before buyers need to file a warranty claim. |
Feedback score | Medium | The percentage of your ratings that are positive. We count feedback per game/category. | Keep your positive feedback rate high across selected game/category. |
The offer itself
Factor | Impact | What it measures | How to improve |
Delivery time | High | The delivery time you promise on the offer. Faster delivery times score higher, with instant delivery scoring highest. We consider how quickly you actually deliver. Setting a fast delivery time you cannot consistently meet will not decrease your score. | Set the fastest delivery time you can meet. |
Title length | Medium | How clear and descriptive your title is. Unnecessary keywords or overly short titles can lower your score. | Write a clear, descriptive title without unnecessary keywords. |
Why your offers don't all appear together
We use a signal that keeps the mix of sellers varied, so more sellers get a shot at the top spots.
Ranking changes as we test and refine our formulas, so you may notice occasional shifts in how offers are ranked.