When buyers browse the Accounts category, we rank offers by a score. Here’s what affects your ranking and how to improve it.
Quick answer
The 2 strongest factors are your completed orders and your offer’s delivery time.
Low cancellation and dispute rates, few warranty claims, and a high feedback score also help.
Clear, descriptive offer titles rank higher than short or keyword-heavy ones.
We mix sellers in the offer results, so more sellers get a chance at the top spots.
Your seller record
This group is based on your account, not on the individual offer.
Factor | Impact | What it measures | How to improve |
Completed orders | High | How many orders you’ve completed. This is the strongest ranking factor. | Keep completing orders. |
Cancellation rate | Medium | The percentage of your orders that are canceled. | Keep your cancellation rate low. |
Dispute rate | Medium | The percentage of your orders that end in a dispute. | Solve issues before they become disputes. |
Warranty claims | Medium | How often buyers submit a warranty claim on your accounts, including for recovery or bans. | Solve issues before buyers need to file a warranty claim. |
Feedback score | Medium | The percentage of your ratings that are positive, counted for each game and category. | Keep your reviews positive in every game and category you sell in. |
The offer itself
Factor | Impact | What it measures | How to improve |
Delivery time | High | The delivery time you set on the offer, and how quickly you actually deliver. Faster is better, and instant delivery scores highest. If you set a fast time but often miss it, your score goes down. | Set the fastest delivery time you can meet. |
Title length | Medium | How clear and descriptive your title is. Unnecessary keywords or overly short titles can lower your score. | Write a clear, descriptive title without unnecessary keywords. |
Why your offers don't all appear together
We mix sellers in the results, so buyers see a variety of sellers and more sellers get a chance at the top spots.
We keep testing and improving how ranking works, so you may notice your offers move from time to time.
Before you go
To keep your offers within our rules, review our seller rules before listing.