Your seller record
This group is based on your account, not on the individual offer.
Factor | Impact | What it measures | How to improve |
Completed orders | High | The number of orders you've completed. This is the strongest ranking factor. | Keep completing orders. |
Cancellation rate | Medium | The percentage of your orders that are canceled. | Keep your cancellation rate low. |
Dispute rate | Medium | The percentage of your orders that end in a dispute. | Resolve issues before they become disputes. |
Warranty claims | Medium | How often buyers file a claim against a provided Account warranty, including claims related to account recovery or bans. | Resolve issues before buyers need to file a warranty claim. |
Feedback score | Medium | The percentage of your ratings that are positive. We count feedback per game/category. | Keep your positive feedback rate high across selected game/category. |
The offer itself
Factor | Impact | What it measures | How to improve |
Delivery time | High | The delivery time you promise on the offer. Faster delivery times score higher, with instant delivery scoring highest. We consider how quickly you actually deliver. Setting a fast delivery time you cannot consistently meet will decrease your score. | Set the fastest delivery time you can meet. |
Title length | Medium | How clear and descriptive your title is. Unnecessary keywords or overly short titles can lower your score. | Write a clear, descriptive title without unnecessary keywords. |
Why your offers don't all appear together
We use a signal that keeps the mix of sellers varied, so more sellers get a shot at the top spots.
Ranking changes as we test and refine our formulas, so you may notice occasional shifts in how offers are ranked.
Before you go
To keep your offers within our rules, review our accounts category seller guidelines before listing.