Your offer limit is the maximum number of offers you can have in each game and category. As you build a strong track record, you can ask us to raise it.
Quick answer
We raise offer limits based on your performance, separately for each game and category.
You need at least 500 completed orders, a cancellation rate below 15%, and a feedback score of 98% or higher in that game and category.
You also need to have reached your current limit.
After an increase, you need to wait up to 6 months before you can ask again.
To ask for an increase, contact us in live chat.
How offer limits work
Based on performance. We raise limits when your results show you’re ready and in need of the limit increase.
Separate for each game and category. A strong record in one game doesn’t raise your limit in others.
Raised in steps. Each increase matches your performance, so your growth stays manageable.
Based on data. We look at your actual results, not only at what’s written in the request.
Requirements
When you ask for an increase, we check your results in that game and category, plus your account as a whole:
Completed orders: At least 500 in that game and category
Limit usage: You reached your current limit in that game and category. Paused offers don’t count
Cancellation rate: Below 15% in that game and category
Feedback score: 98% or higher in that game and category
Account standing: No account suspensions or restrictions in the last few months
No duplicate offers: Your offers must follow our Duplicate offers policy
You need to meet all of these requirements. Meeting most of them, or having one strong month, isn’t enough.
You can check your cancellation rate in Analytics in your seller dashboard.
Cooldown between increases
After your limit is raised, you need to wait up to 6 months before we can review it again.
Steps
Open live chat and select Start chat.
Select I am selling.
Under What topic are you interested in?, select Questions about offers and disputes.
Select I want to increase my offer limits.
Select I read and understand.
Create your Offer Limit Request ticket.
If your request isn’t approved
It usually means you don’t meet 1 or more of the requirements yet. To get there:
Complete more orders.
Use more of your current limit.
Keep your cancellation rate low.
Keep your reviews positive.
Keep your account in good standing.
Avoid duplicate offers.
Once you’ve improved and any cooldown has ended, you can ask again.