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Seller Guidelines - Items Category

These guidelines ensure that all offers in the Items category are accurate, safe, and trustworthy for buyers and sellers on Eldorado.gg.

Carlos avatar
Written by Carlos
Updated today

Sellers must comply with marketplace requirements. Non-compliance can result in listing removal, seller suspension, or loss of privileges.

🔐 Access and Permissions

  • Any verified seller can list items on Eldorado.

  • Sellers must follow standard verification requirements (see Seller Rules).
    Exception: Fortnite, Discord and Roblox Limiteds items - requires additional verification, more here: Restricted Categories


What Can Be Sold

Only the following are permitted:

  • Digital in-game items, skins, cosmetics, accessories, enhancements.

  • Crafting materials, consumables, equipment.

  • Limited items with clearly defined attributes (e.g., exact rarity, skins).

Strictly Disallowed:

  • Random or lottery style items (e.g., “Open for a chance to get rare loot”).

  • ❌ Bundles where contents are unspecified or vary randomly.

  • ❌ Physical products or non-digital goods.

  • ❌ Offers that require off-platform communication or transactions.


Listing Requirements

Titles & Descriptions:

  • Use clear, accurate titles. Buyers must know exactly what item they will receive.

  • Describe item attributes in detail: exact name, quantity, game, server/region (if applicable).

Images

  • Use only images you own or have permission to use.

Accuracy

  • Do not use ranges (e.g., “10k–50k”), uncertain labels (e.g., “maybe rare”), or placeholder text.

Duplicate Listings

  • Do not create duplicate offers for the same item you already listed.


Fulfillment & Delivery

  • Deliver items strictly according to the delivery time shown in the offer.

  • Mark orders as delivered only when the item is fully transferred.


🛑 Violations & Penalties

Violation

First Offense

Repeat Offense

Misleading listings

Warning Suspension

Extended suspension, based on previous suspension.

Fake images or content

Warning Suspension

Extended suspension, based on previous suspension.

Off-platform payment requests

Immediate suspension

Delivery failure (out of stock, wrong credentials, unresponsive seller, etc.)

Refund in buyers favor

Limitation from selling in selected game.

Eldorado reserves the right to take stronger action depending on severity.

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