Always share account details on Eldorado, never outside it. The chat with the buyer is end-to-end encrypted, so your details stay secure.
Quick answer
Manual delivery: send the account details in the chat with the buyer before the guaranteed delivery time runs out.
Instant delivery: the buyer gets the details from your offer as soon as they pay.
Share the account login and password, the linked email and its login, and any security question answers.
If the buyer needs to change the account email, send them the confirmation code as soon as they ask.
What to share
Account login and password
Linked email and its login, if the account has one
Answers to security questions, if the account has them
Any confirmation codes the buyer needs to change the account email
Where to share it
Manual delivery: send all the details in the chat with the buyer on the order page, before the guaranteed delivery time runs out.
Instant delivery: you add the account details when you create your offer. The buyer gets them as soon as they pay. If they have an issue, they’ll message you in the chat, so reply as soon as you can.
Troubleshooting
The buyer can’t change the account email?
The email provider may need a confirmation code from you. Send it in the chat as soon as the buyer asks.