If you are a seller
If you wish to withdraw your earnings from Eldorado, please follow these steps:
Go to your Eldorado wallet page.
Locate the button called "Withdraw":
Select your withdrawal method.
Select your amount and enter the delivery address. The payment delivery address must be yours!
Always check information about the wtihdrawal method at the right side of the window:
If everything seems in order, click "Submit".
If you are a buyer
If you have balance on your account, please contact our customer support for a refund.
Card payments are sent back to the original payment method.
If you paid with crypto currency, please have your BTC wallet address with you while submitting a refund request.
Full amount (balance + fees) will be returned to you if your balance is refunded back to the original payment method.