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Declined Card Payments
Declined Card Payments

Troubleshoot debit and credit card payment errors and failures

Emily avatar
Written by Emily
Updated over a week ago

Accepted cards

  • VISA

  • MasterCard

  • Maestro

  • American Express

  • DinersClub

  • Discover

  • JCB

  • UnionPay

Troubleshooting your card payment

To troubleshoot your payment, first check if:

  1. You have 3DS enabled on your card.

  2. You have international payments enabled on your card.

  3. You have enough balance in your bank account to cover the order price and fees of your purchase.

  4. The card used is not a prepaid card.

If all steps above did not fix your issue, please try another card or payment method: ex. try Apple Pay if you tried to play directly with card.

Alternative payment methods

Apple Pay, Google Pay, Cryptocurrencies (Bitcoin, Ethereum, Tether, Dogecoin and more), iDEAL and Klarna.

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