Open the dropdown menu by clicking on the top right corner.
Click "My Orders" in the dropdown menu.
Make sure "Purchased Orders" tab is selected. Click on your Order in the list below.
On Order's page, you will see all Order's details and a Live Chat with the seller. Communicate directly with the seller through the Live Chat to arrange the delivery. See Delivery methods for more details.
When the item(s) or currency is in your hands, go back to Order page, click "Item Received" and leave feedback for the seller. If you encounter some issues while receiving your Order and cannot solve them with the seller, you have an option to ask Eldorado Team for help by clicking "Raise a dispute" button.